client reviews

9 years ago

Hello,
I'm new to Houzz and I'm having problems with my client reviews to build my profile.
The issue isn't with Houzz or the software but just with getting info back from my clients.

I emailed 3 clients a few weeks ago, one of whom replied and filled in the forms to give me a review. The other two haven't replied and I don't want to be seen as a supplier who hassles his clients. I do already have glowing reviews from both the outstanding clients but I understand Houzz's review process requires them to effectively review afresh. Is there any way I can submit these 2 older reviews as I feel the sales were relatively low value and they're unlikely to take the time to review a furniture sale, however pleased they were with their purchase.
Best wishes

Steve

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Comment (1)

Tom Flanagan
9 years ago
Hi Resurface Designs,

Thanks for getting in touch. I understand where you're coming from - you never want to feel like you're hassling!

Unfortunately there's no way to transfer reviews, but submitting a review is really quick and easy to do.
As you know, reviews can be submitted online once the client has created a Houzz profile. Alternatively though, we do have a paper review form that can be downloaded, printed out and sent to us via freepost, should your clients not want to sign up online (see link below).

http://info.houzz.com/UKReviewForm.html

If you're looking to understand more about reviews and building your profile, I'd be happy to set you up on a call with one of our team who could talk you through the best ways to optimise your Houzz account. Similarly I've attached a discussion in our Pro-to-Pro section which has some helpful advice regarding reviews.

https://www.houzz.co.uk/discussions/any-tips-on-getting-clients-to-post-reviews-dsvw-vd~2854900?n=8

Let me know if you have any questions and hope that helps!
Resurface Designs thanked Tom Flanagan
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Tom Flanagan

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