midsummer1

Sherry

11 years ago
Hello I have created some idea books and cannot view some of the photos full screen. They flash up then screen goes blank. Others in the same idea book are OK. View ok in small. Sorry if this is not the right place to post this question.

Comments (4)

  • 11 years ago
    Hi there,

    Sorry to hear you've been having issues! Could you let us know what device you're using (desktop or app on ipad/phone) and the operating system you've got? If we could get a few more details that would be great!
  • 11 years ago
    Hi Tom

    Is fine on my apple iPhone but not on my Apple iPad. Have not updated or changed any settings. Will try my pc tomorrow and get beck to you. Thank you. Sherry
  • 11 years ago
    last modified: 11 years ago
    Hi again,

    Thanks for getting back to me on this! Could you let me know for your phone whether it's got the latest app update or if you need to update it?
  • 11 years ago
    Hi Tom, I have just tried on my PC at work and it is fine - will check my iPad for updates - could be the problem!! If it isn't I will get back to you and if it is - sorry for troubling you! Thank you. Great site!!