Tilers, Stone & Worktops in Arkell, ON

“Stonex is one of our number one suppliers for granite and quartz products. It is extremely beneficial for our clients when they can go into Stonex's huge showroom and pick the perfect stone for their home renovation project. Lots of selection on products and design. Always friendly to deal with and meets schedules very well! Sincerely - Corey Lasso - Vice President of CHART”

“I'm extreemly pleased with my new counter tops! They look stunning and really brought our home renovation together giving our house a luxurious feel. Heather was very helpful right from the onset and assisted me in narrowing down and choosing my final selections. Her prices were exceptional compared to other local businesses, and the product and finish is top quality. We had no issues with installation, everything went smoothly and on time as scheduled. We will most certainly use stone on the go for our next project.”

“This is the second time i deal with Frank. Joe is his brother and CEO. Both are very understanding and willing to go the extra mile. The price was was good and so was the service he provided. The warehouse is full of slabs that you can walk around and pick what you think the best match in color, thickness and size. Frank came to the premises to take the measurements and was again a friendly time. Banu is the order desk, the answering machine and the customer service. She is so unique, Banu will recognize your voice the second time you call even though she has never met you. She is friendly and will look after you promptly. Frank arrived on the scene with 3 other guys, who placed carpets on the floor and proceeded to take down the old countertop in no time. Well, it is a family business and 2 of them were Frank's relatives which made the atmosphere that friendly. Tru is Chinese and is the technical guy who was the main one who cut the slab to measurments, refinished the pieces and was the one who did most of the intallation. He was more than willing to do whatever you ask and needed. The 4 of them carried in the sized up 2 very heavy pieces. Up the grass of the front, around the main entrance, up the 10 steps stairs, around the corner to the kitchen and gently, caculativley and cautiously placed the 2 pieces down. With a bit of rearranging and balancing the 2 pieces, they glued them together, drilled the whole for the kitchen faucete with one of the guys holding the nozel of the shop-vac close the drill to prevent dust flying all over the house then they glued the sink under the granite countertop as well caulking all around the back splash and underneath the countertop. At the end, the granite countertop was sealed with a special granite sealer for protection. As they packed away their tools etc. they also loaded the old countertop on their truck and drove away. Yes, this was my second time to deal with Frank and i will do it again.”

“I was impressed with the staff at Ceramic Decor. I was unable to decide on the type of materials that I wanted to use in my bathroom reno. After discussing my plans and ideas with them. They were able to pinpoint exactly what my tastes were. They assisted me in co-ordinating colours and style that were perfect for my reno. After having visited several stores to buy my tile, I was confident that Ceramic Decor was the number one spot in Guelph for me. The staff was very knowledgeable about their products and process for installing the tile correctly. They also have several specialized craftspeople that they deal with and offer their customers free consultation with them so that the job is done correctly. My bathroom looks amazing .Their showroom display covers styles from modern, classic, traditional etc We have recommended them to family and friends everyone were very pleased. We now have a huge project to do (our kitchen, hallway, second bathroom and sunroom floors) and I will be returning to Ceramic Decor for their expertise advice. This second project was done poorly by another firm in Guelph not too long ago .”

“Temastone team did an amazing job from start to finish in our kitchen project. From the start the customer service was exceptional, professional, explaining every step of the process. He helped us pick the colors by showing us a variety of great options. We loved the quality of work and our finishing project looks amazing. Couldn’t be more pleased and I highly recommend them.”

“Another firm installed my granite counter in the kitchen. The sink came away from the granite and dropped. The original installer would not return my calls. I called Toronto granite and they came within a day or two and fixed it. A year or so later the same thing happened. I called Toronto Granite back. They came the next day, fixed it and did not charge me. The rep that came also told me to call back if we had any further problems. Their customer service was so good I will definitely call Toronto Granite the next time I'm in the market for granite. I would not hesitate to recommend them to friends and family.”

“Judy Sauder has done two projects at our home. First a very complicated kitchen with many angles to contend with. She and her staff were wonderful. They were here when they said they would be, the work site was tidy and left in great shape, and the project was completed beautifully and on time. The 2nd project was two vanity tops for our ensuite. Judy helped my husband with the design of the vanity as he was building them. When they were nearly done, she messured for the granite, and it was here in 2 days. Judy explained the details to install (my husband installed).... and it is all in. We love it. I will call Judy when we start another project!!”

“Excellent service and selection of tiles Always helpfull in client suggestions Very fast turn on all orders placed and efficient delivery”

“Great service, fast delivery and installation! We are so happy with the quality of the final product. Excellent suggestion with the undermount sink. I would definetly recommend this company.”

“HI Michelle and Peter: WE LOVE OUR COUNTERTOP- IT IS SO BEAUTIFUL! As I expressed to Peter, our experience working with both of you has been a pleasure from start to finish. Selecting our stone was exciting and informative. Both of you are very knowledgeable and personable. We really appreciated Peter and Brad's patience with our templating, Peter's calm and clear explanation to our cabinet people for necessary adjustments, Michelle's clear communication on dates and times, and your prompt reschedule. Also co-ordinating the install so we could get away for a few days was delightful- many thanks. So worth the wait and we promise to send you some photos when our backsplash is completed with lighting. Many thank you's - will not hesitate recommending you to friends and family. Take good care. Sue and Lorraine, Toronto, Ont.”