Glenveagh Homes

We bought house in Farranshock park. Issue after issue. We was left without heating and water in winter time, it is visible cracks in all house, radiators leaking, water taps fixed other way around, water pipe under sink not fixed, loads of leaks, electricity connected wrong, fiew sockets not usable. Drains was left full with stones. We live here 3 months, all you do, just deal with their mistakes and not done jobs.

We had recently purchased a 4 bedroom end of terrace from this company and the experience was a nightmare.! And what is worse is we are stuck in this nightmare.. We were literally conned into buying this property with promises of extra features which was eventually not included in the house. Since moving into the house ,we have picked up a lot of issues that was missed during snagging which they promised to rectify but haven’t till date. The customer care team do not respond to text/ phone calls and ignore emails. I strongly would recommend to anyone especially if from a different ethnicity as I realize from asking other residents in the estate that those of us from different ethnic backgrounds appear to have had similar experience with Glenveagh homes and knight frank real estates.