Renew Stairs

I would counsel extreme caution in dealing with this company. Several weeks ago I arranged a meeting at my house for site inspection and confirmation of the preliminary estimate. I made it clear that my design consultant would be making a special trip to also attend the meeting. We waited and waited, but no show. So I phoned - to be told that his car had broken down the previous day and he was all stressed out so couldn't make it. My impression is of an unorganised and unreliable one-man band (Moe) without even the common courtesy to phone in advance to apologise and cancel a planned meeting. I feel fortunate that I found out about him before putting any money at risk.

We recently had Renew Stairs replace our old stairs leading to our 2nd floor in our front hall. Moe at Renew Stairs came to visit a couple of times after we filled out the form on their website and he was always very nice and explained what could be done. My wife wanted to stay with traditional oak pickets so we replaced the existing pickets with new ones that were similar to what we had. We reused the railings but everything else was replaced. I was surprised that they were even able to do what they did, but they ripped out every existing tread and riser, and put new oak veneer on all side pieces. I was impressed with the quality of the veneer work that was done. You would never be able to tell it had new veneer applied. When the job was done we had fabulous new sold oak stairs that matched our 2nd floor hardwood perfectly. The quality of the workmanship and the skill of the installer were excellent. We are extremely pleased with the results and have had several people comment on how nice it looks. It really highlights our front hall. I would HIGHLY recommend Renew Stairs if you need to replace you existing stairs to get an updated look with quality that is excellent.