Review for Rustic 101
We cannot recommend Rustic 101 or James Adame. We purchased a bookcase from his showroom which had tons of character "old wood." Well the worm holes were still active! We had to pay to have it tented/fumigated, as it is infested. All of our belongings and books (which were covered in maggots) are also being fumigated and I hope we can save our belongings and that the worms did not spread to other parts of our home.
Another large three piece wall book case unit we had custom made he sold to another customer and we had to wait for him to build another. The quality of the units he replaced it with was much more inferior and we hope will hold together over time. It looks like very cheap pine and you can see thru the slots in the wood. Just not very stable for a bookcase.
Finally, although we had paid for shipping (we live in Northern California), he had refused to ship any of the furniture! He said he was in terrible financial straights, that he was going to have to close the business, and could not afford to ship our order or deliver it himself. Our order was stranded in southern California, and we had to hire someone privately to drive down there, rent a van and drive it back to the Bay Area.
It was all very disappointing as Jame Adame was very pleasant to work with initially, and had made us a lovely hutch a few years before, which led us to believe it was safe to pay him and place a large order. What a nightmare it was in the end. I don't normally write reviews, but this was such a bad experience and we felt so taken by him.
Another large three piece wall book case unit we had custom made he sold to another customer and we had to wait for him to build another. The quality of the units he replaced it with was much more inferior and we hope will hold together over time. It looks like very cheap pine and you can see thru the slots in the wood. Just not very stable for a bookcase.
Finally, although we had paid for shipping (we live in Northern California), he had refused to ship any of the furniture! He said he was in terrible financial straights, that he was going to have to close the business, and could not afford to ship our order or deliver it himself. Our order was stranded in southern California, and we had to hire someone privately to drive down there, rent a van and drive it back to the Bay Area.
It was all very disappointing as Jame Adame was very pleasant to work with initially, and had made us a lovely hutch a few years before, which led us to believe it was safe to pay him and place a large order. What a nightmare it was in the end. I don't normally write reviews, but this was such a bad experience and we felt so taken by him.