GABBY

We bought a very beautiful and trendy coffee table from a Gabby distributor and less then a year later, the veneer finish on the top started bubbling up. After a few more months it was peeling and cracking off in full pieces. It looks terrible now and even super glue isnt helping. We reached out to Gabby with no response and the store where we purchased it said they would contact Gabby. Neither has offered to replace it or refund the money for a defective product. This was an $800 coffee table. I will never buy products from this store again which is very sad because I love the style. But the cheap materials and poor customer service are so disappointing!!

Our designer told us about this company and my wife has ordered 3 bar stools to be shipped to Austin, TX. Upon arrival 2 of the 3 boxes were fine. Here is where it gets frustrating for us. I called the company to let them know that the specific hardware for the bar stool was all over the box and of course their is a hole in the box. So we are missing one flat washer and special rubber washer (this one is the real problem). No one ever called me back. So I called again and was asked to send an email this time. I did receive a email back stating this on 4/20: “I have place the order for the hardware for the stools. The hardware is in stock and should go out next week. Thank you for your business. Please let me know if you need anything else.” Now on the fourth day I sent another email asking to notify me when they are shipped and here is the response: “You will receive a notification once the items ship. Thank you for your business. Please let me know if you need anything else.” Now additional 4 days have gone by with no response from the company that the items were shipped. So I called today again to find out the employee is off today and was transferred to the other person in that department to get these washers and left a message to please call me. Still no response from anybody. Sent another email as well. Unfortunately, I called back and asked to speak with a manager or supervisor and I was put on hold for a bit. The same lady came on the phone and said the warehouse flooded and nothing has been shipped and Items have just started shipping again. The employee asked if I don’t receive the parts by Tuesday of following week to call back. Yet my request to speak with someone of authority was not honored. Now I am pissed and can’t believe how hard it is to get these special 5 cent parts. I will not be reordering any items again from this company. The personal touch of this company isn’t there with their employees. They will be glad to take your money but when there is a problem with your order watch out for the customer service issues.

Gabby is a must go to resource for me when I am working on a project. From lighting to casegoods and accents to beautiful custom upholstery, Gabby always has what I am looking for. One of kind pieces that are on trend, excellent quality, the right pricing, and excellent customer service, all make for an excellent partnership. My favorite part about using Gabby pieces is on install day when my clients are truly wowed by how stunning their pieces are in person. Those reactions are truly the best!

Gabby products are unparalleled in their design, quality and price. I have used pieces from Gabby in almost every interior design project I have completed. As an interior designer, who works in the luxury home market, my clients expect that I use pieces in their homes that are stylish, comfortable, durable and of the highest quality. Gabby delivers on every front. Professionally, I value Gabby's commitment to its' customers. Gabby has continually proven to have its' customers professional success top of mind. With easy ordering, through the dealer portal, and superb customer service, my partnership with Gabby has proven to be an asset to my business. I highly recommend Gabby to any professional looking to add to their portfolio of case good and upholstery offerings.

I have several pieces from Gabby Home and I have been very impressed with each one. As a designer, I appreciate knowing that the quality will be unsurpassed and the customer service will be top-notch.

I love the Gabby products! The line is creative and current, keeping on top of trends. They offer a variety fabrics and finishes as well as great customer service.

Gabby pieces are beautiful, unique, and of utmost quality. The company has furnishings and accessories for every room in the home. I use Gabby pieces in nearly every project! Clients are always pleased with their Gabby purchases, liking them even better once they are in their home. It is a pleasure to work with this company!

Every piece looks fabulous together. The furniture not only looks great it is also amazingly comfortable. This really brought our home together. I look forward to my future purchases.

Gabby produces wonderful products that are of great quality and truly competitive prices. From eclectic to modern, the company successfully keeps their look transitional and unique. Our design team always looks forward to the new items being introduced into the line, as our Rep is consistent in keeping us up-to-date and in the loop! We happily recommend Gabby products to our customers on a daily basis.

Beautiful pieces! Love this furniture! Everything fits perfectly and looks great in my home! Many compliments and everyone wants to know where I've found my pieces.

Gorgeous pieces. Could not be happier. Love the detail in each piece I purchased. Completed the look of each of my rooms