Helen Turkington Design

I recently had an experience with the interior design shop, Helen Turkington, that has left me disappointed with their lack of customer loyalty. I spent in excess of thirty thousand euro on the first phase of my home, only to find myself dealing with three different designers due to staff turnover. In the end, my partner and I were left in limbo, having to pick light fittings on our own. We recently approached them again to purchase a stool, and when we wanted to buy a mirror just the other day, they wanted to charge us €50 to have it delivered in their van. We disputed the delivery price, based on the fact that we had already spent thirty grand with them, but they still insisted on charging us the €50. This showed us that their priority was making that extra bit of money, rather than customer loyalty. Needless to say, we will no longer be recommending Helen Turkington to our friends and family or business partners. After our wedding in early October, it was our intention to re-engage with Helen Turkington to complete phase two of our home, which would have cost us another thirty thousand euro. However, their treatment of us and their lack of customer loyalty made us change our minds. We will now be approaching an alternative designer to complete our home. In the end, I was able to get the mirror we wanted for €50 less than what is charged at Helen Turkingtons by contacting a designer we had used for another property. This goes to show that there are other designers out there who will treat their customers with the loyalty and respect they deserve. Helen Turkington is only after a fast buck and in a way this realisation has done us a favour as they were unable to help us with certain aspects of our previous project such as the lighting as I mentioned earlier. So maybe it’s a godsend.

Very friendly helpful staff who I regularly go to when decorating my home. I love their selection of fabrics and I love their store in ranelagh, their mock rooms really help give you an insight into what a particular colour or suite of furniture will look like which makes decision making so much easier.