Design and Build Companies in Oakville, ON

“Overall, we were very happy with Penguin and the finished product was of high-quality. Claudio, our finishing supervisor should get an 11/10. He showed incredible professionalism, skill, and commitment to making the customer happy. He ensured all the issues we faced were rectified. He was so personable, responsive to our needs, and genuinely knew his stuff. If Penguin has any concept of what is good for their company, they will make sure he never leaves and promote him right to the top. People who were also particularly helpful and clearly put the customer first include Robert, Joe and Angelo. They all played their part in trying to make the process as smooth as possible. Along the way, our primary frustrations were of the poor communication. We often had no concept of which trade was coming and trades sometimes did not know how to access the lockbox. The Calendar was not updated beyond the first day. Probably the biggest frustration was the lack of presence or availability of our assigned site super, Walter. Severe floating floor and issues with sanding of the walls could’ve all been detected along the way. Instead, they had to be dealt with at the end of our project and only thanks to Claudio were they addressed in a thorough manner. After these issues, I do think Penguin would benefit from having a customer care service or quality assurance department which the customer could reach out to throughout the duration of the project. In our case, we often did not know who to communicate with for a given issue and ended up calling multiple people at one go. Needless to say, this took time and added stress and for the premium that you are paying, this should not happen. My advice to any future customers would be to make sure you know exactly what you want done ahead of time and have a very concise plan. Things move very quickly and there is very little margin of error to fix things. As a result, I think it is imperative for homeowners to be involved in every step of the project to make sure any mistakes can be fixed right away. Despite some of our minor frustrations, clear positives were there adhererence to a promised timeline, the very professional trades, scheduling flexibility with the start date depending on our schedule, the high quality of finishings, and again, the amazing Claudio. His help at the end of the project almost made us forget our frustrations during the project. He truly is a star and his commitment to customer satisfaction went above and beyond what we had expected. Overall, we are so pleased with our basement and are already thoroughly enjoying it. We would highly recommend Penguin (as long as Claudio’s part of the package), and would not hesitate to use them again.”

“Beautiful results done within my budget. Achieved clean, modern contemporary look that I was hoping for throughout my house. Would definitely recommend their services.”

“We planned a major renovation of our house, requiring removal of many of the main floor structural walls. I met with multiple contractors but ultimately chose Matt and his team, due to their extensive experience and competitive quote. Boy am I glad I did! Matt and his team were professional, on time, and worked within our budget. We changed our minds on a few things as the project went along and Matt quickly adapted to make things work for us. Matt went above and beyond to ensure we were happy with the final product. Ie There was a post too close to my open-concept kitchen and I asked Matt to move it. Moving it was very difficult as it required creating a new footing in a very tight basement but Matt and his team delivered. I'm very happy with our experience and highly recommend Matt and his team!”

“Chris did 2 renovations for us. We were very happy with his professionalism and high quality of workmanship by him and his team of professionals. Chris is very knowledgeable and has some very innovative ideas. We would not hesitate to recommend him.”

“Our family has used Heather and team for 2 projects. The first a bathroom reno and the second a main floor and kitchen reno. I was so pleased with the guidance, design work and support through delivery that I actively recommend Heather and the fohr team to both friends and family. We had never worked with a design team before, and now I wouldn't take on a project without checking in with Heather and team first. Looking forward to the next one!”

“As a design professional, it's critical that I work with Trades who can execute my plans successfully and treat my clients and their homes with care and respect. Domilya Group has very high standards and nothing is too much trouble for them. They are well-organized so work progresses quickly. They follow building codes and ensure that all work is done safely and properly. I could not be happier with my choice of contractor and look forward to bringing Domilya Group in on many more future projects. They deserve all their HomeStars ratings of 10/10, and prospective clients should look at the reviews on that website as well.”

“This company is not only excellent in what they do here in saint Catharines but they are truly a company with a heart. Every year the owner takes time away from his very busy schedule to go to third world countries and volunteers his time and skills building homes for the poor. His workmanship is above excellent as he is so detail oriented that every job is completed not only on time and on budget but to his high expectations.”

“My husband and I used this company about 2 years again to renovate the first floor of our home. Since that time, I have recommended them to my friends and neighbors m any times. Our spring renovation was amazing and if you see the pictures of my home after the renovation was completed, you would certainly understand why I am so pleased. The job they did was outstanding and their professionalism was beyond my expectations. I love our home and would never have anyone else work on my home. Gino, Mary Ellen and their sons are the best. They were able to listen to us and give us a finished kitchen, dining room, living room that we wanted. Love these people!!!!!”

“The best designer and general manager/contractor of a construction site I've ever seen. Hire her and you cannot go wrong. She has great trades, great taste and hustles to get your job done. She completed a total gut of my 1250 square foot condo and a complete gut of a 2400 square foot house and they turned out spectacular.”

“Toronto Custom Concepts. I have recently moved into a builder home and wanted to redo the kitchen, I took my time researching and a name that kept coming up with a few friends of my was Toronto Custom Concepts. The first class customer service and quality is what set the TCC team apart. While their price came in a little higher the some of our other quotes, it was an easy decision to make for my wife and myself. Our kitchen looks great and working with the team at TCC was one of the best experiences I have had when doing renovations. Let me save you time researching if you want top class customer service and top quality finish give the team at Toronto Custom a call.”