Flooring Installers and Carpet Fitters in Muncie, IN

“My wife and I wanted to leave a review on our experience about how much we enjoyed working with Tony and Jen from Pinnacle Flooring and Installation. When my wife and I decided that we wanted to get new flooring, we chose to have three or four different companies come out to give us quotes. Most of the people who came out to give us quotes were extremely pushy and tried to press us to make finalized decisions on the spot. When Tony and Jen came out to give us a quote, we immediately recognized their attention to detail and also their desire to have a completely satisfied customer. It didn't take us long at all to say that we needed to go with them. We took quite some time to make a choice on the Luxury Vinyl plank that we eventually chose, however the carpet was a little bit of an easier choice. Tony and Jen were extremely helpful with product information and recommendations, further, they were incredibly patient with us as we took our time in selecting exactly which plank we wanted. For the record (as it was extremely challenging for us to find pictures online), we chose Mohawk Franklin Joplin Luxury Vinyl Plank. When it came time to install the flooring, Tony kept me updated every single step of the way letting me know about different challenges that may have arose, asking me about how we thought the product looked as installation went alone, asking if I had any questions, and additionally taking extreme care to install the product. The installation looks amazing. Now that the install is done, we noticed a couple of things that we had questions on and Tony answered all of our questions with thorough detail and wanted to be certain that we were happy with our purchase. I have to say that the amount of pride that Pinnacle takes in their work is incredible. They don't just want to do the job, they want everything literally perfect. To note: My wife and I are ecstatic about the flooring. We know for a fact that we went with the right company to do our flooring and would absolutely recommend Pinnacle Flooring and Installation to do any flooring project you may have. You will not be disappointed with the quality of work.”

“Jennifer Jones did a wonderful job of explaining the features and benefits of the stain free carpet that I had installed. We looked at several samples and came up with what we thought would look best. The installation process was quick and painless an I could not be more happy with my new carpet - can't wait to spill something on it! Sincerely, Joe”

“We went into Floors To Your Home looking for new flooring for our kitchen. We went to both the Noblesville and Lafayette Road locations and the staff at both locations were extremely knowledgeable of their products and provided recommendations without being pushy. After visiting other flooring stores to compare quotes and products, we couldn’t find a better product for the price. We were able to put in our flooring under budget! We will be coming back to check out backsplash options!”

“Ann and Grieg were great, really nice people and a pleasure to work with. The crews were clean, neat, efficient and fast. I love my carpet and floors! I would definitely recommend them for your project.”

“Custom Floors installed porcelain tile in our 150 sq. ft. 3-season sunroom. Sales Associate Scott Gray was very knowledgeable and took the time to share the details of the product and process with us, since we were very interested in both. The timeline for ordering and scheduling installation worked out as Scott said it would. The installers were on time, worked very efficiently, laid the tiles exactly per the schematic we provided to Scott, and cleaned up nicely when finished. The only issue we had through the whole relationship was with the pricing as shown on the shelf vs. how the pricing actually works. The shelf price was listed as "$10.25/sq. ft. installed," which included thinset, grout and labor. We were impressed that the price was not for the tile alone, as is the case at most places. This, we thought, made it easy to estimate the cost of the project: 150 sq. ft. x $10.25/sq. ft. When we got the quote on the project, the cost was 30% more than our estimate. This was because it would take 30% more tile to cover our 150 sq. foot room due to scrap, breakage, and the need to buy whole boxes. And we would be paying the "installed" price for these extra tiles that would not actually be "installed." Once this was explained, we understood, and the overall cost of the project seemed in line with other places. But the shelf pricing was both very misleading, and actually not at all helpful except to compare one tile against another. That said, now that we know how the pricing works, we would use Custom Floors again. We advised them to clarify this up front for future prospective customers because it left a bad first impression with us.”

“We were very pleased with Jr Flooring. Price was very reasonable and the service and installation were excellent. Installer gave a call ahead of time and was professional, neat and efficient. We would definitely call them to do our next flooring project.”

“Indiana Flooring has been around Anderson for many years. We have used them several times throughout different remodels. The most recent remodel we had them do, was install a walk in shower. They had to gut the entire bathroom in order to make room for the shower. We had them put new tile on the walls and floor along with cabinets, light fixtures and a shelf and decorative boarder in the shower tile. They have always been so easy to work with and Sarah, the sales lady, and Tony, the guy who designed our bathroom, were amazing. The installer was actually the same guy we had install Carpet 15 years ago!”

“I have been working with Tony and Erin at Jack Laurie every since they opened their Carmel location. The design assistance and service is great. The quality of installation is top notch and their follow up service is just as good. I recently used them on a $2,000,000 plus home as well as a small basement finishing project. They are capable of handling the largest and most intricate projects and competitive enough to take care of our smaller basement remodeling projects. I highly recommend Jack Laurie Home.”

“Jesse was very professional and picked out exactly what we needed! We love our new carpet. Installers did a nice job too.”

“We purchased 2 custom area rugs from Kermans for our kitchen table area and under a desk in our den. There was extra carpet leftover in the kitchen, and they created a runner for us which was a nice bonus. The team was helpful in the process to help select the right styles and explore choices that would be best for our lifestyle. I highly recommend Kermans Flooring, and we'll be going back when we upgrade the bathroom tile next Spring.”