Ziegler Doors Inc.

Name: Ziegler Doors Inc.
Address: 1323A Saint Gertrude Place, Santa Ana, CA, 92705, United States
Telephone: +1 714-437-0870
Rating: 4.2

22 Reviews

Garage Door Manufacturers and Suppliers

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About Us

Ziegler Doors are unique one of a kind custom wood garage doors, designed to create the charm of yesteryear. Each door is authentically detailed & hand crafted to replicate "old world" architecture. The result is the best quality & style custom wood garage doors available.  The Ziegler family has been building wood garage doors in Orange County since 1969. As the value of land surged so have the expectations in quality & style related to our homes. Ziegler Door has established itself as the premier wood garage door supplier to Southern California builders both big and small. We believe in developing and maintaining relationships built on trust. Customers can trust that we strive to be the best at what we do. Our wooden garage doors can be made from almost any wood species found in the world. We compliment our product by offering antique distressing, hand forged decorative hardware and custom color staining. Contact us, let us share our experience with you in creating the ultimate in wood garage doors.

Services Provided

Custom Garage Doors, Garage Door Installation, Garage Door Sales, Custom Driveway Gates, Pedestrian Gates, Exterior Wood Shutters, Private securtiy doors

Areas Served

Aliso Viejo, Anaheim, Atwood, Brea, Costa Mesa, East Irvine, El Toro, Foothill Ranch, Fountain Valley, Fullerton, Garden Grove, Irvine, Laguna Hills, Laguna Woods, Lake Forest, Mission Viejo, Newport Beach, North Tustin, Orange, Placentia, Portola Hills, San Joaquin Hills, Santa Ana, Tustin, Villa Park, Yorba Linda, United States, Los angeles, San Francisco, San Diego, Bay Area, Santa barbara, Carmel, Palo alto, santa Cruz, Bakersfield

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Business Details

Business Name

Ziegler Doors Inc.

Phone Number

+1 714-437-0870

Website

www.zieglerdoorsinc.com

Address

1323A Saint Gertrude Place
Santa Ana, CA 92705

Typical Job Cost

USD 3,500 - USD 8,500

Obviously there are more pieces to every puzzle, however on average for a customer wanting one double door or 2 single garage doors then this would be the typical range of cost. For those looking to add garage doors, pedestrian gates, shutters or driveway gates then you would definitely need to get an on sight estimate.

Licence Number

1007792

Followers

232 Followers

Socials

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Credentials

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22 Reviews for Ziegler Doors Inc.

Newest first

yoodge

Their service is horrible! The glass panel on our garage door was installed with damages (black spots and crack) and we have been asking this be replaced for months and problem still not resolved. More than once they have told us that they have ordered the glass replacement and they would take care of the issue. But those are all lies after more than 5 months of waiting and follow ups. Finally I was fed up and asked for their General Manager and he used the same tactic saying things will be done but kept putting us off. DO NOT USE this company. I have never left reviews on websites, but I feel strongly that I need to let other customers know how they serve their customers! VERY VERY disappointed with their product, customer service and their senior management.

27 August, 2019

Anthony Zoss

Terrible company, terrible service. I ordered a gate 9 months ago and still don't have it. Josh Llamas promised me the garage doors and gate would be done before Christmas, which would have been about 5 weeks. They should be ashamed of themselves. What an embarrassment!!

9 August, 2019

James Thomas

These guys are Awesome, very satisfied with the finished project. Shout out to Paul, you will not find a more knowledgeable person in the industry. 10 stars if possible!

8 February, 2018

Cathy Vaughn

I cannot recommend this company. As a single older woman who is also a retired designer, and have had many construction, landscape, companies working for me on different projects, I have never come across something like this. Month's of lies, has to when the gate and garage door was to be installed. False representations of the completed job. A sales man, with a gross lack of communication skills. Phone calls to customer service that still have not been returned. I could go on, and on. -0 is my score for this company

10 November, 2017

Comment from Ziegler Doors Inc.:

Dear Cathy, We are terribly sorry for the bad customer experience. WE know that our customer service department was having some personnel deficiencies, we were unaware that you had such a difficult time and we sincerely apologise. We have taken your insight very seriously and as a result of hearing your complaints we have hired on additional personnel so that we can improve the overall customer experience. WE know that it's hard to find quality contractors. We have been a leader in the door industry 1967 and we won't stand for bad customer experiences either. I want you to know this was not a reflection of our company and what we stand for. WE have made changes and would love another shot to prove to you that this is not how we do business. Sincerely B. Ziegler

Wayne Benner

In June of 2016 Ziegler Doors installed their Custom Garage Door - Modern 007. This style has three 4" high horizontal stainless strips that run the length of garage doors. After installation I expressed disappointed that the stainless strips had vertical seams in the center which was unattractive. The drawing Ziegler furnished with their quote did not show a break in the center of each strip. I expressed my concern to Ziegler and they offered to remake the doors. Due to the length of my garage door opening, stainless is not available as a continuous strip so Ziegler suggested using a powder coated continuous metal plate on the replacement doors. I accepted their proposal and at no cost to me the replacement doors were built and installed. The metal strips were covered with blue tape and upon removing the tape, patches of the powder coat also came off exposing blotches of rusted metal. Ziegler agreed to build and install another (3rd) set of doors at no cost to me. The doors with the accent metal strips were installed this week and they look great. Ziegler went the extra distance to make me a satisfied customer which they succeeded in doing. They stand behind their work for which they are to be commended.

11 March, 2017

Marina Slavin

I would give negative 100 stars if I could. This company installed our garage door as a sub-contractor for our home builder. From the outset, it appeared as if the hardware was laboring under tremendous strain to lift the door. Shortly thereafter, hardware flew off the door. Zielger came out at our builder’s request and insisted that the installation was correct. After our Liftmaster died (well within its warranty period), we obtained a third-party evaluation and learned that the springs installed by Ziegler were incorrect, such that the motor was operating under excessive strain. Ziegler’s mistake was significant in that the springs were rated for a max weight of 478 lbs and our door was 600 lbs. Again, we notified the builder and Ziegler came out to “evaluate.” The gentleman who supervised the work for Ziegler Doors stated that he was hired as the General Manager 6 months ago and was not personally involved with the installation for our builder. Nonetheless, before weighing the door or conducting any kind of evaluation beyond a minimal visual survey, he asserted that he was “100% certain” that this was a “maintenance issue” and not a “specification issue.” He further stated, in front of the builder’s representative, that if he were Joe’s Garage Door, driving into our neighborhood, he would smell money, and say whatever was necessary to make a “quick buck” and sell us new springs. Additionally, he claimed that he did not need to weigh the door to determine that the springs were adequate because Ziegler routinely installs springs and hardware that are rated to carry a 1200 lb door. I have now had two professional and highly rated garage door companies evaluate Ziegler’s installation. Both reached the same conclusion that the springs are clearly incorrect. Ziegler’s initial installation created a major safety hazard in my home. Their refusal to acknowledge the erroneous installation is irresponsible and in bad faith. I will file a complaint with the BBB and the Contractor’s Board. This company endangered the safety of my family and refused to correct their mistake even when presented with professional opinions and mathematical calculations showing that IPPT (inch pounds per turn) on their installation was plainly wrong.

8 February, 2017

Comment from Ziegler Doors Inc.:

Marina, There is always two sides to every story and I am sorry that you had this experience. We as a reputable contractor since 1967 in the garage door industry, we have seen many companies come and go over the years. I am very familiar with your project and this complaint in particular, I handled this issue for you personally. To the general public please note that there are 2 claims in here that cannot be validated. #1 springs are not measured by weight rating they are measured by "life cycles". A life cycle is the number of rotations a spring can handle and is based upon moderate use and weight is part of the calculation but is not how springs are rated. #2 the weight of the door, we weighed the door in front of her father-in-law and the door did not weigh 600 lbs. Where this weight thing came from is an industry rule of thumb that if the door weighs more than 600 lb the track has a different recommended size from 2" to 3". However this has to do with diflecton in the track and nothing to do with springs. There are 2 ways to deal with deflection on heavy doors. #1 larger track and #2 center and back hang brackets on the overhead track when door are within a considerable tolerance. Ziegler always uses the 2" track and a combined center and back hang bracket on all doors in the +/- 600 lb range.

It is a very common practice in the garage door industry for service technicians to claim the last guy did something wrong so they can inflate a bill (they make commissions). Spring change is the number one claim because it's the biggest thing you can do to a door (besides replacement of the door) generating $100-$200 commission for the tech. The only problem is you stated that the other company tech said the springs were wrong and track was wrong by just standing in your garage and looking at it. This is impossible, the weight is a factor in the springs but not the rating. This is unfortunately how some companies operate. Ziegler does not do this.

When we first received this complaint as you know we took it very seriously and we sent technicians to your home on several occasions to verify that perhaps, we did make a mistake. We took your entire door system apart and re weighed each section (most accurate) and calculated the weight and size of your door and it was determined that the springs size was within normal life cycle range for your door. No it was not the highest rating but it was well within size to operate your door. For free we reassembled the door and provided at no charge lube and tune on both your garage doors and upon departure they were both operating perfectly. What is not being mentioned here is that the Builder (a very large national builder) designed this door system, we bid the project the way it was designed and approved by the city building department and upon completion your home received an occupancy permit. If the system was dangerous or installed incorrectly no final building permit would have been issued. I am sorry that we could not have made you happy and it is unfortunate that we are having to reply to this slanderous statement of distorted facts. It is a counter balance system and they do not work when anything in the balance is incorrect. If the system was wrong, Ziegler would have fixed it. WE believe in making all our customers happy and we tried very hard to help you. WE are sorry that our education about your door system was superseded by a good salesman. Sincerely PR

rachel levin

Each and every time I drive in and out, my garage door gives me so much pleasure. It's gorgeous and has transformed the entire look my house . Every neighbor, friend, passing dog walker has commented how beautiful it is. Strangers ask me about it! Beautiful, unique designs, Locally made products (I saw it being made in the Santa Ana factory ) Fabulous, professional service. My Salesman Josh was patient with all my questions, quick to respond whenever I called, very knowledgable, not to mention really nice guy.. I love it and can't say enough good things about Zeigler Doors

27 September, 2016

Darrell Plauche

I am a General Contractor who builds very high end custom homes in Orange County. Have used Ziegler for many projects because of their quality of product and installation. Comparative bidding usually results in them being awarded the job.

14 June, 2016

Cambridge Homes, Inc.

Great experience with this Guy and Company! ZIegler is very competitive and completely understood our needs. They build and install a beautiful product.

16 May, 2016

Rellion Homes

We found Ziegler on Houzz, and they did not disappoint! They were on budget and on time! We were very impressed by their professionalism and attention to detail. The custom garage door came out amazing! We will definitely be using them again! Highly recommended!

16 May, 2016

Don Chapman

We had Ziegler Door install our garage doors. They were beautiful. The quality was amazing. When we remodeled our home years later, we had Ziegler repaint the doors to match our new home color. Once again, they very did a terrific job and for a very reasonable price.. We plan on enjoying these wonderful garage doors for many years to come. We highly recommend Ziegler Door!

16 May, 2016

HU-4195100

Amazing craftsmanship and dedication to superior quality. They built a garage door that no one else could have built. I highly recommend Ziegler. With decades of experience and a highly skilled crew they can make anything.

16 May, 2016

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33 Comments

Commented: Pricing on standard double garage doors, please?All of our pricing is based upon square footage. A double door can be 112 to 200 Square feet. Can you be more specific on what size you are looking for ie. 16x7 16x8 16x10 18x7 18x8etc.... for thi...

1 September, 2017

Commented: How much would this garage door be for a standard 2 car garage.Hey there! Thanks for the interest in our door. Please call 714-437-0870. We will be more than happy to assist you with your garage door needs as well as give you a quote. Thank you. Or visit our webs...

25 October, 2016

Commented: Love this garage door !contact us at info@zieglerdoorsinc.com and we can quote you for this door. we also custom make every door so we can replicate this or make it to your specifications

3 July, 2016

Commented: Do you sell gates like the one pictured?Thank you for your interest in our product. We can make these gates. All of our work is custom made. Please email us info@zieglerdoorsinc.com for quote or call us at 714.437.0870 to speak to sales ass...

28 March, 2016

Commented: Love the Matching Front, and Garage DoorHi thank you for your interest on this door. please call us at (714) 437-0870 for more info

23 March, 2016

Commented: how much are these garage doors each? Appx[Hello, thank you for your interest in our doors. If you would fill out this form http://zieglerdoorsinc.com/quote.html We will gladly give you a quote. Thanks again.[(https://www.houzz.com/discussion...

7 August, 2015

Ziegler Doors Inc.