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Wasatch Shutter Design
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About Us
6x Best of Houzz winner
Locally owned
Offers Custom Work
Utah's Source for the Highest Quality Window Treatment Solutions
Wasatch Shutter Design is locally owned and operated and we manufacture all of our shutters in Salt Lake City. We are dedicated to offering you the highest quality products, service, and craftsmanship available. Wasatch Shutter provides custom plantation shutters, blinds, shades and all types of window coverings. We service the entire Wasatch Front and work with all budgets, home types and design aesthetics. Contact us today to get a free in-home consultation on your new window coverings.
Services Provided
Blind Installation, Blinds & Shades Sales, Custom Blinds & Shades, Custom Drapery, Custom Retractable Screens, Interior Shutters, Motorized Blinds, Plantation Shutters
Areas Served
Alpine, Bingham Canyon, Bluffdale, Canyon Rim, Centerfield, Copperton, Cottonwood Heights, Draper, East Millcreek, Granite, Herriman, Holladay, Kearns, Little Cottonwood Creek Valley, Magna, Midvale, Millcreek, Mount Olympus, Murray, Oquirrh, Riverton, SLC, Salt Lake City, Sandy, Sandy City, South Jordan, South Salt Lake, Taylorsville, West Jordan, West Valley City, White City, Willard, North Salt Lake
Awards
Best Of Houzz Service Award - 2019, 2018, 2017, 2015,
Category
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Business Details
Business Name
Wasatch Shutter Design
Phone Number
+1 385-202-2046
Website
Address
1435 West 8040 South
West Jordan, UT 84088
Typical Job Cost
USD 500 - USD 12,000
Costs vary according to the number of windows, size of windows and type of window covering purchased.
Followers
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Credentials
6 Houzz Awards
3 Houzz Badges
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Featured Review
HU-4719320
Average rating: 5 out of 5 starsWe had an Awesome experience having four shutters custom made and installed from start to finish. We are very happy with your company, 100%! Thank you!Read Full Review
22 Reviews for Wasatch Shutter Design
Newest first
Howard & Sheryl Hertz
Average rating: 1 out of 5 stars
My husband and I purchased shutter from this company, enough to do all the windows in our new home. While they were quick to come out and give us and estimate on the cost, and the technician recommended the wood shutters because they would last the life of our home; they also in stalled as promised. But their service ended there. Just a year into the purchase the paint has began to crack and peel. I called the company to report the problem and the office manager told me that it had to be water damage and that was not covered by the warranty. In fact she stated they would not send anyone out to look at the damage because of the distance from their store, but I would text the a picture of the damage. But she told me I could speak with technician (Blake). He was polite and also said it was water damage. My response was if it was damage from water wouldn’t there be water marks on other parts of the window and even the walls, since it would take sometime and soaking for the wood to absorb enough water to do that much damage. He said maybe the water had been cleaned up, but again no one offered to come out and look at the damage. He finally said he would speak to the owner Alan about the problem. Blake called me back the next day and said that Alan was not willing to repair rather for free. This was even after I had told Blake in our previous days conversation that we were improving the basement and would need an additional shutter for more 8 windows.
I frankly think it was quite cowardly of the owner not calling me himself, to discuss the problem. I think I would have wanted to keep a customer happy, but maybe he is just so busy that they don’t need more customers or happy customers.
I will not recommend this company for your shutters. Beware and stay away.
30 July, 2019
I have employed Wasatch Shutter on numerous occasions—they are always efficient, careful, thoughtful, and fair. Additionally their shutters are beautiful, superb craftsmanship!
12 January, 2019
HU-4719320
Average rating: 5 out of 5 stars
We had an Awesome experience having four shutters custom made and installed from start to finish. We are very happy with your company, 100%! Thank you!
6 December, 2018
Comment from Wasatch Shutter Design:
Thank you so much for your review. We are so glad you are satisfied with your shutters, thank you for using Wasatch Shutter!
Peggy Mena
Average rating: 5 out of 5 stars
We are delighted with our shutters. I wanted to install as I could afford to pay, . Had a measurement done for the entire house & much to my surprise the price was that we could have all our windows on main floor. It was before the holidays like Oct and did not expect to have the job done by the holidays. It was completed before holidays everything went perfect and installed quickly. Now after many years of service and still look amazing easy to maintain. No dents chips no paint peeling. I just called to say after 5+ yrs a shutter was loose and Diane was there to help solve problem and it worked. Thank you for the hight quality of workmanship and durability of shades. I would highly recommend to anyone interested in shutters. WASATCH Shutters. Thank you from a loyal customer
2 August, 2018
Comment from Wasatch Shutter Design:
It is so great to hear from a long-time customer. We are pleased to know the shutters are in good shape after 5+ years and hope they stay that way for years to come. Thank you so much for your review and for your support of Wasatch Shutter Design!
Jimmy Blackhorn
Average rating: 1 out of 5 stars
Apparently they don't have me in their database (shoddy office organisation), but I was simply not happy with their product. Paint splitting, rough corners and edges, and an annoying creaking sound. Not the quality I thought I paid for.
14 April, 2018
Comment from Wasatch Shutter Design:
Hi Jimmy, We are sorry that we do not have a record of your home, servicing your shutters, your payment, your name or anything about your order. We are sorry you are experiencing issues with your shutters and we would like to help if we could verify that you did purchase them from us. If you are able to find payment info, the salesperson's name, an email, or any contact from us, please let us know and we are happy to help fix the issues you are experiencing. Thank you.
High quality products both shutters and custom shade. Excellent support for measuring & estimate and install! We are very happy with our Wasatch Shutters and shade for slider! 5 stars!
31 January, 2018
Comment from Wasatch Shutter Design:
We are so glad you are happy with your shutter and shades Kristal. I am glad everything was measured and installed properly. Thank you for choosing Wasatch Shutter!
Joseph Anonymous
Average rating: 5 out of 5 stars
A couple of days ago, I learned a new way to spell “Customer Service”. The new spelling is “WASATCH SHUTTER DESIGN”.
Let me tell you my experience. I was having some serious problems with my shutters that I purchased from another provider, who is now out of business.
To get some technical advice, I called Wasatch Shutter Design to ask some questions as to how to fix my shutters. I first talked to their receptionist, Diane. Even after explaining that I did not purchase my shutters from them, she brought in their design layout person, Russ, to see if he could assist. He provided excellent advice and offered to provide parts at no charge. He gave me directions to their location and let me know that he had an out of office appointment, but that there would be someone there to answer any additional questions.
When I arrived, I did have more questions, so Diane called in Alan…the Owner. Alan spent about 45 minutes with me (mostly after their normal closing time), which included taking me into their shop where he introduced me to Juan, one of their craftsmen. Juan gave me specific instructions and made me a template which showed me exactly how to modify my shutters so that they would operate as they should. They also gave me a drill bit of the proper size and several parts at no charge.
If they treat me, one who bought my shutters elsewhere, this well, I can only imagine how they would treat one of their own customers. In my book they are at the top of the list in customer service. I also looked at the quality of their product, which I found was also top notch. My sincere thanks to Diane, Russ, Alan, and Juan.
Without hesitation and with total confidence, I highly recommend Wasatch Shutter Design.
23 September, 2017
Carl & Tracey Trujillo
Average rating: 5 out of 5 stars
I'm so impressed with the quality and workmanship that Wasatch Shutter provides. They have given me beautiful shutters for my home and I can't say enough about their incredible service and installers. I'm so pleased with the final product and how it makes my windows look. Thank you so much to your entire company for the perfect way you have beautified my home.
21 July, 2017
David Anonymous
Average rating: 5 out of 5 stars
We recommend Wasatch Shutter as they were easy to do business with, did what they said they were going to do and delivered high quality vinyl shutters and installation.
8 January, 2017
Robert Sorensen
Average rating: 5 out of 5 stars
Wasatch Shutter installed shutters on five windows for me. They were ready the day they had prescheduled and the installers had them in in less than an hour. Very pleased with them. Great place to do business with.
21 December, 2016
Comment from Wasatch Shutter Design:
Thank you Robert! We are so glad you had a good experience and that we could get your shutters installed quickly. Happy New Year!
Michelle Kuhn
Average rating: 5 out of 5 stars
Everyone at Wasatch Shutter was great to work with - sales, operations and installation. The shutters look great and they were even less costly than I was expecting!
21 December, 2016
Comment from Wasatch Shutter Design:
Thank you Michelle, we are so glad you had a good experience and that we were able to install shutters within your budget. Happy New Year!
They did a nice job with a very large window. Exactly what I needed. The installers did a nice job and were very professional and neat.
21 December, 2016
BRETT PUGMIRE
Average rating: 5 out of 5 stars
Very professional company from the first call to the install day..super good to work with and the shutter are made just the way you order them. The installers take there shoes off when they come in your home to work. Thanks GUYS YOUR THE BEST
20 December, 2016
Marc Western
Average rating: 5 out of 5 stars
I needed quick turnaround on shutters for my garage since I had cabinets getting installed within 2 weeks. Wasatch was able to accommodate the timeline I needed and provided a great quality product in the process. I would use them again and I would recommend them.
20 December, 2016
Gretchen Ratzlaff
Average rating: 5 out of 5 stars
We had shutters installed last week in two bedrooms to match previously installed shutters in our living room. We obtained 3 total bids. Wasatch Shutter was 1/2 the highest bid and matched the 3rd -- but I am SOOOO glad we went with Wasatch. The shutters are PERFECT, ordering and installation were super easy -- and they are made locally. I highly recommend them. Thank you!
20 December, 2016
I bought quite a few shutters from Wasatch years ago. They have maintained their white finish.. Four shutters have had issues with the staples coming out. It has happened about once a year. When I call the company to inform them, they always send someone out to fix the problem. The last time it happened they took an entire shutter back to the shop and re-did something with it. They put a temporary shade on the window for privacy. Although I wish the shutters hadn't ever come apart, the manner in which Wasatch has handled themselves still yields 5 stars in my opinion.
25 March, 2016
We were very pleased with the quality shutters and shades Wasatch Shutter Design provided for our new home. The company was great to work with--they came into our home with all of the samples and complete information necessary to give us a thorough selection of their products, yet never tried to sell us something we didn't want or need. We got exactly what was best for our situation and our budget. The installation was flawless and the communication with the office was great too. Would definitely recommend.
2 March, 2016
We love the beautiful shutters Wasatch installed for us last summer. Blake was great to work with and helpful in explaining all of the options, pricing, scheduling etc. Everything went just like they said it would and we have been loving the quality and look of the shutters.
25 February, 2016
Stephanie Hardman
Average rating: 5 out of 5 stars
Wasatch Shutter Design is amazing and Julie was a pleasure to work with! We had 2 companies provide estimates for our home and thank God that Julie was the first to come out. She took the time to explain the different options that were available, the costs and the processing & installation time-frames. Julie also offered options that we didn't know were available such as splitting the shutters so that half of them on the bottom could remain closed while the other half was open on the top, simple but made a world of difference!! It was that type of thoughtful consideration that made Julie the clear winner and upon seeing the differences in materials, Wasatch Shutter Design won out, hands down. The warranty offered also was leaps and bounds above it's rivals. The other company representative made me feel like he was doing me a favor by coming out, didn't explain anything, wrote down random numbers for the cost estimate and kept calling wanting to know why we went to Wasatch Shutter Design.
To me, it was the obvious choice, everything was very detailed and I always knew exactly where we stood with this process. I thought it showed fantastic initiative and customer service that there were 2 sets of measurements prior designing the shutters. The date that was set for the install was solid and they were a pleasure to work with. The installers were very friendly, clean and made sure that we were happy with everything prior to leaving. We enjoyed Wasatch Shutter Design so much that we placed a second order the same day as our first was installed to finish the 4 remaining windows in our home! And once again, the process was identical to the first time- sleek and without a problem. We love our shutters and are confident that they will last for years to come due to the fine quality craftsmanship that went into each one. Thank you to everyone at Wasatch Shutter Design, you made our house feel like home!!
28 December, 2015
Hillary Cottle
Average rating: 5 out of 5 stars
I love my shutters! The service and quality at Wasatch went above and beyond the other companies I investigated. I highly recommend Wasatch Shutter Design to everyone!
23 July, 2014
Comment from Wasatch Shutter Design:
Hillary,
Thank you for your review! Please feel free to call us if you ever have any questions.
Thank you for your review! Please feel free to call us if you ever have any questions.
From the start of the project to the very end, Wasatch Shutter Design was professional in every way. They did a great job and I would recommend them to anyone.
15 June, 2014
Wasatch Shutter has phenomenal products, excellent service and a great value. I love the shutters they manufacture and install. I would recommend them to anyone building a new home or updating their current home. My experience has been great!
4 November, 2013
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We apologize that we were not able to work out a solution that was satisfactory. As the photos display classic signs of water damage, we feel that our offer to repair the damage at cost was fair and we would rather be upfront about our pricing rather than inflate the price of future shutters. We are still willing to repair them as per our discussion so if you decide to go that route, please let us know. Thank you.