Sterling Custom Homes

I’ve built two homes with Sterling including the Lonestar Lakefront on Houzz. While issues always come up with a complicated build, Duke handled everything to my satisfaction. In my experience, he’s a man of integrity and his company operated in the same manner. We plan to stay in our current home, but I’d certainly use Sterling if we decided to start another project.

As a provider of building materials in Austin for 18 years, Duke and the Sterling team are a top notch builder. I visit every jobsite throughout the project and their attention to detail, communication, and customer service are over and above expectations. It is truly a pleasure to work with the Team at Sterling Custom Homes.

It is my pleasure to work with the team at Sterling Custom Homes. Their professionalism and attention to detail shows in every aspect of the finished product. The company culture comes from the top, Duke McDowell’s leadership not only builds beautiful custom homes but has built a team whose care and dedication to the goal of delivering a quality product on time and budget is reflected.

Sterling Custom Homes greatly surpassed our expectations before, during and after the construction of our home in Summit Rock, Horseshoe Bay, Tx. Before the start they asked all the right questions about what we were wanting, they educated us and helped us with decision making. Their suggestions and explanations were right on the mark. They took us patiently from concept to contract. During the build, As with all construction, issues arose. For us, our satisfaction comes more from how issues are handled versus the occurrence of the issues. They treated every issue with seriousness and professionalism. They were more meticulous about details than we were and caught most issues before we recognized them. The end product, our beautiful home, is more wonderful than what was in our dreams. We use our home a lot for entertainment and the quality of the construction is often a compliment we receive. Lastly, an amazing benefit, we hadn't fully understood was the 3 month & 1 year punch lists. The timing was flexible on these periods but after 3 months, their crews came back and addressed even the smallest of issues. Similarly, after 1 year, crews return and put the house into "mint" condition. I highly recommend Sterling Custom Homes to anyone wanting to build their dream house!

We have built 3 homes and remodeled another from the studs...Sterling was by far the worst experience. If they are all about “the relationship” and addressing every concern of their homeowners, why do we still have issue(s) raised at or immediately after move-in that are unresolved 13 months later? Do yourself a favor and look elsewhere.

Our company recently worked with Sterling Homes a few times and we are very impressed with their attention to detail and real care for the individual needs of their clients. Great job Sterling—keep up the amazing work guys!

Sterling Custom Homes is a team of professionals that have a reputation for building well crafted, high end, luxury homes. We have collaborated with them on both individual custom client residences and Parade of Homes Show-houses for many years. The attention to detail, organization, and adherence to the specifications and schedules make the Sterling Customs Home team a pleasure to work with. The pride and care they take in constructing a quality product is the formula for true client satisfaction.

I am Realtor in the area and have referred several clients to Sterling Custom Homes. They are extremely professional and knowledgeable about the market, process and their product. My clients love their homes and loved the process with Sterling Custom Homes. I'll continue to refer them as my primary custom home builder and I recommend them to other Realtors for their clients.

First of all, the company, from it's founder down, operates with honesty, respect and moral principles.I have worked with this company for over 25 years and can always depend fully on their professionalism. I have seen many Custom Builders come and go in my 35 year real Estate career and it is no coincidence why Sterling Custom Homes is still number One ! The Company prides itself with continuing to excel and stay cutting edge with the building technologies of today, while embracing their fundamental respect and comittment to their customer.

I am a Real Estate broker that has know and recommended Sterling Homes for over 10 years. The Sterling Custom Homes team is the most professional home building group I have ever worked with. They all are dedicated professionals who know the custom home building business. They are always on the top of my recommended custom home builder list. You will not find a finer group of people.

We chose Sterling to build a custom home in Steiner Ranch (Austin, Texas) and are delighted with the end product. After 18 months, I still marvel at the construction and material quality. The house is simply wonderful. Yes, we did pay a bit more per square foot than other builders, but we clearly have a higher quality, better constructed home worth every dollar. I have since seen several of my neighbors go thru significant pain during and, unfortunately, after construction mostly associated with lower cost, lower quality subcontractors. You get what you pay for. From the very first meeting, it it was clear Sterling is FAR MORE organized than any one else we interviewed. Duke is clearly in charge of his company and has a great team. Gary helped us scout the area for lots and once one was selected he was all over getting the details to the architect. Sterling uses a build process that is very structured, highly documented, and focused on what YOU decide for your home. All you need to do is decide and tell Sterling at each step of the way. We went thru the process and adjusted the size of house to fit our budget given the level of material quality (windows, stones, floors, cabinets, etc.) we were set on. Duke uses a sophisticated cost modeling system to quickly tell you impact of room sizes, types of materials, trim details, etc. Once we said go, they moved! Sterling's construction process was stunning in both speed and quality. Trade contractors were long-term Sterling partners who you could had been in game for dozens of homes with Sterling and intended to do dozens more with Sterling. I cant' say enough about how Sterling's Cody is all over the job site details right from the start. It was never messy or trashy like some builders - you could tell they take pride in what you may never see. Vick and Cody would show us construction details that were simply top-notch (framing techniques, foundation details, electrical, etc.). We are very proud of our home and would highly recommend Sterling. I would be glad to provide more information to someone about to make this major decision. Rick Jennings rickwjenn@gmail.com