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About Us
Affordable Luxury Home Builder
Services Provided
Custom Home Builder, Attention to Detail, Utilizes all areas of space, Innovative Design Creator, Landscape Artist
Areas Served
Utah County and surrounding areas
Awards
UVHBA Parade of Homes: Best Home 2012, Best Flooring 2012-2013, Best Mechanical 2012-2013, Best Exterior Design 2012-2013, Best Exterior Specialty/Quality 2012-2013, Best Foundation 2013
Category
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Business Details
Business Name
Chatwin Homes
Phone Number
+1 801-787-4697
Website
Address
832 E Penni Lane
Orem, UT 84097
Followers
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Write a Review
32 Reviews for Chatwin Homes
Newest first
Eric Kramer
Average rating: 5 out of 5 stars
I’ve worked with the owners for years! Incredible craftsmanship, attention to detail, and excellent service!! I highly recommend them!
1 February, 2021
Pat Carter
Average rating: 5 out of 5 stars
It was a pleasure working with Chatwin Homes. I love all the detailed features. This is the first time I have built a home that I actually
enjoyed the process. I was sad when the house was completed. Chatwin Homes was professional and communicated well with all my changes. I would highly recommend them to build your home.
Sincerely Pat Carter
20 December, 2020Last modified:20 December, 2020
We recently purchased a new construction home from Chatwin Homes and could not be happier both with the quality of build and overall finishes within the home. Chatwin Homes builds and delivers with integrity and have been a true pleasure to work with on our home. Chatwin Homes have demonstrated to us they build with commitment to quality in design, build, and overall service to any possible home needs. We are very grateful to have found Chatwin Homes. If you're looking for a top quality home built with excellence look no further than Chatwin Homes. This is a family business that stands by their word and understands what it means to build someone's home with excellence. Rick, Susie, Dylan and Delia have been an absolute pleasure to work with and we can't recommend them all more strongly.
1 December, 2020
dustinpeterson1
Average rating: 1 out of 5 stars
Unfortunately, we had a terrible experience with this homebuilder. We should have been clued in from the beginning by what seemed like an unrealistic promise of delivering a premium, high-end home within budget. Everyone we talked to about this builder and their guarantee seemed skeptical and, as is often the case, it was too good to be true.
From the outset, they were poor communicators, lacking in proactive communication and updates. Given that we were building from out of state, we put a premium on frequent communication (by frequent, we asked for a weekly update by text, even if the update was "no update.") Instead, we had weeks of silence and unmet deadlines. We were given a totally unrealistic timeline that was never adhered to. Ultimately, the demise of the project was a misestimated budget. At one point, we asked for the "very top, high-end estimate" for the build to manage our expectations and they gave us a number, only to come back 6 weeks later with the project estimate coming in $160k more than they originally planned.
We ended up canceling the project, which is when their true colors showed through. They used bully tactics and were passive-aggressive, condescending, and unprofessional in their communication.
In short, this experience was an absolute nightmare. There are too many other great builders to settle for bad customer service!
16 November, 2020
Comment from Chatwin Homes:
Dustin, We are sorry you feel that way.... BUT if you are going to give a negative review, PLEASE state all the facts. Chatwin Homes could have built your custom home at the price we originally quoted, BUT you chose to add an INDOOR UNDER GROUND BASKETBALL COURT, you added a FOURTH CAR GARAGE, then you added an EXTENDED OUTDOOR DECK, and INDOOR SAUNA. All these additional items priced you out of your original custom home quote. When we explained you could stay within your budget if you eliminated the EXTRA ADDED ON WANTS, You told us to “KILL THE DEAL”. So in the future when you review others, I would highly suggest you mention all the facts. We hope you can find happiness and truth in your life.
Steven Gardner
Average rating: 5 out of 5 stars
My wife and I love working with Chatwin Homes. Rick, Susie, and their whole crew did an incredible job building us or custom dream home. They were all friendly, professional, and extremely helpful every step of the way, throughout the whole process. We could not be happier with our new home and are excited for the future as our family, friends, and neighbors come to visit and enjoy our home with us. Thank you Chatwin Homes!
25 May, 2018Last modified:25 May, 2018
Comment from Chatwin Homes:
Thank you Steve for the kind words... you two were wonderful to work with.
Rick Chatwin served as the General Contractor for our new home. This was our first experience building a house and we had heard what a daunting task it could be. Rick and Susie were great to work with and made the whole experience a wonderful one. They helped educate us on each phase of the project and gave us excellent suggestions along the way. We are very happy with and love our new home. The entire Chatwin team gets five stars!
20 May, 2018
Comment from Chatwin Homes:
Thank you Syd! It was a wonderful pleasure working with you and becoming friends... your beautiful home fits you perfectly!
The Iron Door Store
Average rating: 5 out of 5 stars
I have loved doing business with Rick and Suzie. They build some of the coolest homes and have the highest standards for their work.
28 July, 2017
denisetaylor4
Average rating: 5 out of 5 stars
Rick builds a fantastic home. I am one of four partners who own a Chatwin home in Midway, Utah, and it is absolutely fantastic. Every detail is beautiful, and high quality materials. Rick is also excellent about follow up to make sure we are all extremely happy with this beautiful home!
20 November, 2015
bywilliamson
Average rating: 5 out of 5 stars
Our experience with Chatwin Homes (Rick, Susie, Rob and Uwe) was fantastic. From the first day we met at the lot to discuss the project through to the completion of our home, the team was attentive to our needs and concerns and always available for calls, texts and meetings. They excelled at handling the small details of our project and incorporated everything we wanted in the design and build as well as many nice extra features we didn't expect. Their subs were all excellent craftsmen. Some of the unexpected features they incorporated in the home included an open design basement without posts, nice wall texture and paint colors, beautiful granite, nice cabinet design, custom stamped driveway, low maintenance landscape, and even furnishings and decor Rick and Susie helped us select for the Parade of Homes. I can't say enough good things about Chatwin Homes and would highly recommend them to anyone looking for quality construction and a good experience. We love everything about our home. The completion date and cost came in right where we expected which was another bonus.
21 October, 2015
Comment from Chatwin Homes:
Thank you Bryan! We appreciate your kind words.
You and Sharla were wonderful clients to build for, we love your home as much as you do.
You and Sharla were wonderful clients to build for, we love your home as much as you do.
jscottlewis
Average rating: 5 out of 5 stars
Chatwin Homes built us a beautiful home. Rick was on site often and addressed our concerns. The home has great quality for a reasonable price. The subcontractors were superb. I would recommend Rick to build your next home.
15 October, 2015
We purchased a Chatwin Home two years ago. The workmanship was better than any of the many homes we had seen up to that point in our search. We had no need to look further. It is more than just a place to live. It is an environment that we look forward to enter when we come home. The rooms are beyond functional. They offer pleasant, restful places to be in each day and share with our friends and family. Our personal needs are met to the fullest on the main level with even more finished living space in the basement. The granite, wood floors, carpet, shuttered windows, walls and painted trim create an atmosphere of classy comfort. The kitchen is a dream with top of the line appliances and over the top electronics throughout. The bathrooms are equipped with quality fixtures and fittings. We feel fortunate to own a Chatwin Home.
14 October, 2015
marymouthaan
Average rating: 5 out of 5 stars
We have hired Chatwin to build our new home. They are extremely professional and easy to work with. They are very responsive to any questions/concerns we have had on our project. We love their down to earth approach and the quality of their work is amazing. We highly recommend Chatwin Homes to anyone building a new home.
11 October, 2015
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