About Us
Penta Plumbing Ltd. is an independent plumbing company based in the city of Ottawa that provides solutions for all of your plumbing needs. Licensed and insured, Andrew Della Penta (owner) is professional, reliable and competent in all aspects of the work he performs. Andrew believes in honesty and quality and will find a solution that meets your needs.
Areas Served
Ottawa
Category
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1 Project
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Business Details
Business Name
Penta Plumbing Ltd.
Phone Number
+1 613-355-4264
Website
Address
14 Greenboro Cres.
Ottawa, Ontario K1T 1W5
Canada
Followers
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Credentials
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1 Ideabook
Contact Penta Plumbing Ltd.
Thank you for taking the time to write this review although I believe this is an unfair representation of actual events.
We sent you initial pricing within roughly a week of our site visit/consultation, of which you agreed in writing to the small nominal and fully refundable fee of $95+HST. After many emails and calls back and forth with you asking for different pricing/options and booking in a visit to do the work, you ended up telling me you wanted to cancel and proceed with another plumber that was able to give you fixed pricing over the phone without seeing anything and having any context of the full scope of work at all.
You then proceeded to threaten us with bad reviews if you had to pay the small fee of which we do not make any money from and does not even cover a fraction of the time we spent trying to meet your needs to make sure you were getting the best possible service and product.
Given these facts along with the hours we spent working with you to get you the right products you were interested in, we do not believe this is a fair and honest review.