North Texas Modern Flooring LLC

As business owners (ourselves), we have a unique perspective on customer service from point-of-sale to receipt of product and installation to follow-up. Our experience with North Texas Modern Flooring (Noe, Miguel & Jacinto) far surpassed our hopes & expectations! Picture yourself 3 days before Christmas - and your already-scheduled installer (from another company) "no-shows" and does not respond to numerous attempts to contact. We were disappointed & (pretty much) resolved ourselves to the idea that our home would be in "construction chaos" throughout the Christmas holiday. Discouraged, we decided to contact one more company (on Friday, Dec 22) .... to see if there was any possibility of scheduling with one of their installers....for after Christmas. OMG!!! Noe - Owner of North Texas Modern Flooring - and his partner Miguel & installer, Jacinto - quite literally gave us a Christmas miracle!! Noe came to our home - that same evening (a Friday evening)! He showed-up - reviewed everything - and scheduled his crew for the very next morning (Sat Dec 23). The crew showed-up - not only on time - but also with Noe & Miguel. We had holiday plans late afternoon/early evening; and the crew graciously chose a stopping-point; cleaned-up everything; and agreed to return the next morning (Sunday, Dec 24) - late morning, as we wanted to sleep in. Again, as promised, the crew & Miguel showed-up at the scheduled time and completed the project (upstairs hallway and master bedroom). And when all was completed, Noe & Miguel did a walk-thru to make sure everything had been done perfectly. Throughout all - whether we text, emailed or called - Noe or Miguel - responded immediately! Who does that!?!?! These guys are "the best"!! We awoke Christmas morning to a beautifully manicured home .... Our Master Bedroom basking in the deep warmth of wood-laminate hues; and our upstairs hall - a lighter caramel wood-laminate that reflected the brightness of our holiday feeling. Thank You Noe, Miguel & Jacinto! Suze & John

Noe Perez helped us with a bathroom remodel. New drywall, flooring and tub surround tile. Noe was very professional and made sure the work was completed up to standards. The crew did a great job and kept everything clean afterwards. Thanks for the new bathroom!!

Noe Perez did an excellent job installing my flooring. He is knowledgeable, professional, and I highly recommend him. If we have flooring needs in the future he will be the one we call.

Very professional! We had out restrooms remodeled! And the craftsmanship of this company is amazing! They walked us threw it all! Had an answer to all of questions. I will be hiring them again to remodel my kitchen.