Increase Space LTD

Do not recommend. No Project Manager on site as sold to us, this was meant to be the main builder who hardly ever turned up and if he did, it wasn't on time and he never did anything close to a full day. Managed to get the owner (one of the brothers) over once in the 4-5 months of the build to inspect after numerous hassling. Downstairs cloakroom mysteriously flooded whilst we were on holiday and no one could tell us what it was (and said nothing happened) despite there being a watermark 2-3 inches high. Flat out refused to cut into wall or floor to find issue as said there wasn't one and 2 years later we're still dealing with it - no basin on wall as having damp proofing done to try and fix it currently. Oh and we paid £250/m on top of build cost to have old floor pulled up and a new membrane put down to discover when all 3 damp professionals came this year that no membrane was laid - you can actually see where the plastic membrane stops before the cloakroom!!! Snagging lasted for weeks and weeks to the point where we withheld the last payment (which they agreed to in the end) as it was just getting ridiculous and we wanted to get someone else in to fix. Snagging and kitchen installers were lazy and did half-jobs. Sealed up the extractor without joining up the trunking and builders didn't believe us and didn't want to remove to check until their electrician said it was true... Lead builder ended up taking packing tape off our bookshelf and did a hash job on it himself - still doesn't work properly. I had to project manage from the start and constantly chase for workmen to come around and complete jobs - oh whilst heavily pregnant with twins... Was forced to sign off overall job before council did final sign-off when shouldn't have really as they only installed a mains smoke detector when it should've been a carbon monoxide detector... They literally stood there with the pen and paper saying "you can get one can't you" when I saw that this appeared to be missing... I'm sure I've forgotten numerous other issues! Positives - Adam their tiler and we did actually have a good experience with the electricians.

These are the biggest cowboys I have come across and it would since appear they have 'disappeared'. They left us around £20K in debt to rectify bathroom walls and the loft was not insulated correctly, things wonky, and a list that goes on. And I have air vents hanging off the roof etc. Nothing professional about them at all. Subcontracted the whole job out. Also note, Wendy Jones (glowing review) is a relation to of one of builders.... Lee or Tommy Jones. They are probably trading as another company so don't use these guys.

Absolutely amazing, the builders were very understanding and easy going! The communication was great thoughout and the end product was better than we could have imagined. Everything was bespoke to our wants and needs! Definatley one to suggest to the friends and family about!! Couldn't be happier

They did such a great job on time and in budget and a great finish world use them again any day of the week a big thanks increasespace well done keep the good work up

We have had to spend over £20.000 to rectify all their errors. Their electrician and plumber never came back to finish their jobs, total rewire included in the contract, their Electrician wanted an extra £6000.00 for the extras, this is a small 2 up 2 down house with nothing fancy. He left loose wall plugs with no wires behind them!! no certificates from plumber for gas boiler or the electrician. No proprer snagging or sign off from Building Control. Never ever use these builders....they take you money and leave a half finished house....