Concrete Construction, Custom Water Features, Deck Building, Demolition, Drought Tolerant Landscaping, Fence Installation, Garden Design, Gazebo Design & Construction, Greenhouse Design & Construction, Hardscaping, In-Ground Trampolines, Irrigation System Installation, Landscape Construction, Landscape Lighting Installation, Outdoor Fireplace Construction, Outdoor Kitchen Construction, Outdoor Lighting Installation, Patio Construction, Paver Installation, Pergola Construction, Planting, Retaining Wall Construction, Shed Design & Construction, Swimming Pool Construction, Trellis Construction, Fence Installation & Repair, Full landscape Construction
Vancouver, Arbutus Ridge, Barnet, Belcarra, Bowen Island, Burnaby, Coal Harbour, Deep Cove, Delta, Fishermans Cove, Hastings-Sunrise, Hollyburn, Killarney, Kitsilano, Ladner, Lynn Creek, New Westminster, North Burnaby, North Vancouver, Renfrew-Collingwood, Richmond, Steveston, Sunset, West Point Grey, West Vancouver, Whytecliff, Yaletown
We are obviously concerned regarding your comments.
In review of our project email chains, I appreciate there has been a lengthy time span in completing the design work for your project, but was also under the assumption that your timeline was around the spring. I had thought in my last email, regarding our coordination, that I had carefully explained our timelines and schedules and by no means had thought or indented to be abrupt.
We take great pride in dealing with all our clients, or potential clients, with the utmost care and attention. I am very sorry, on my part, with our disconnect with you throughout your project.
Yes, we are busy, but that is never an excuse to disregard any of our clients as I do my best to ensure all our projects are well looked after.
Please let us know if there is anything further we can help you with regarding your project.