Alair Homes Oakville provides custom home home high end renovation services in Oakville, Burlington, and surrounding areas. Priding themselves on outstanding customer service and satisfaction, owners Matt & Mark Chuba know that in this business you have to completely please your customer if you want to stay in business. Each and every home build or renovation job they perform is given their complete attention, and they make a point of not stretching himself too thin by taking on too many jobs.
Fully insured and licensed, Alair Homes Oakville is a safe choice when hiring a home builder or renovation contractor in Oakville or surrounding areas. With a combined 20 years in the business, they have generated a contact list of reliable sub-tradesmen to help maintain their exceptionally high standards of work. You’re only as good as your last job, so Matt & Mark ensure every single job is given 100% attention and effort.
Services Provided
Custom Homes, Garage Building, Home Additions, Home Extensions, Home Remodeling, New Home Construction, Project Management, Basement Remodeling, Bathroom Remodeling, Cedar Siding, Crown Molding Installation, Custom Home Bars, Drywall Installation, Electric Fireplace Installation, Fireplace Installation, Flooring Installation, General Contracting, Kitchen Remodeling, Lighting Installation, Porch Design & Construction, Shed Design & Construction, Trim Work, Wainscoting, Custom home builds
Areas Served
Oakville, Burlington
Category
I appreciate the time you took to share your feedback about your recent experience working with Alair Homes Oakville. I regret to read your review and am saddened to hear that we were so far off from satisfying your expectations. We take great pride in our Alair Homes' building process which is committed to transparency from the start of our client onboarding. It's also a standard of ours not to proceed through to the construction phase until we are at a comfortable place in respect to a fair budget. We aim to offer cost-saving solutions whenever possible respecting both our clients' investment while adhering to our company's strict standards and ethical approach.
We would like to apologize if we didn't communicate our model as well as we could have as we have clearly let you down. Please know that I take your comments to heart and we will be reviewing in detail your notes.
We hold the trust of our clients, employees and market partners closely, and it wasn't our intent to be misaligned. Having strong values as a leader in the home construction building industry also means we confidently comply with the absolute highest of protocols. It's often these strong standards in the way we conduct our business that attracts clients and our highly-respected market partners to Alair in the first place.
We appreciate your candid and honest perspective and also wish this wasn't our status or result. We have reached out to you again, as we would most welcome a chance to take this offline and further discuss on a phone call.
We otherwise, wish you the best and all the success in bringing your build to life.