Review Policy
Last updated:Review Policy
Houzz may enable you to post Reviews. Reviews are considered Your Content.
By posting a Review, you acknowledge and agree that:
- You are not (a) a director, employee, officer, or principal (“Interested Party”) of the business whose products or services are the subject of the Review, (b) an Interested Party of a competitor of the business or individual whose products or services are the subject of the Review; or (c) related in any way, including by blood, adoption or marriage, to the business or individual whose products or services are the subject of the Review;
- Your Review is based upon your first-hand experience as a client or with the products, or business or individual whose services, are the subject of the Review and not correspondence or interactions as a potential client;
- Your Review is accurate, truthful and complete;
- Your Review does not violate our Acceptable Use Policy, including through libellous, defamatory, threatening, harassing, invasive of privacy, abusive, tortious, hateful, discriminatory, pornographic or obscene content; as determined by Houzz in our sole and absolute discretion;
- If you have received monetary compensation or other incentive to write and submit a Review, it will be clearly and conspicuously stated in the text of your Review, even if the amount or value of such incentive is small;
- You will not use the posting or removing of your Review to demand payment from any business or individual, except that bona fide refund requests made in connection with a bad customer experience are acceptable.
- You are not the professional being reviewed and using another profile to submit a review for your business on behalf of another party;
- Your review is strictly related to a project undertaken with the professional/company as stated in their Houzz profile and does not include any references to a different company, even if it has been rebranded;
- Your review does not include any reference(s) to someone else's comments/reviews;
- Your review does not include any external links nor has reference(s) to promote other companies;
- Only one person per household or company is reviewing the professional hired for the project.
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