Does anyone have issues with their Quooker leaking?

Comments (20)

kwg kwg
3 years ago
last modified: 3 years ago
Hello, has it been fitted exactly as per the insructions and do you have a photo of how it has been installed? Yes the pressure release valve on ours also has the odd drip now and again but this drip flows into the grey attachment and then directly into the black spiral pipe ( which comes with the Quooker ) which then should then go in to your normal sink pipes so no water should actually drip on the floor.
Victoria
3 years ago
Had mine 5 years, never dripped.
Related Discussions
Granite, beautiful or not worth the Money?
Q
Comments (18)
ms1zebra, Thanks for your comment and interest! River-rock finished aluminum is a great surface. Its unfinished textured top allows for increased durability for work surfaces. It is resilient with heat, stains, oxidation, but will show signs of use if heavy objects are dropped on or slid across it or cutting is done on it with steel knives. As mainly a lighting manufacturer, we do not heavily promote our tile choices, so we haven't made much of an impact on the tile market. Perhaps when folks think of aluminum as a material, they think about unfinished flat aluminum sheet, which is not a good or even available choice for kitchen surfaces. However, our tumbled finish and thick castings give durability and a great balance between a classic weathered and modern look. Best of all, our aluminum is 100% post consumer recycled, non-mined, locally sourced, made in the USA. We are a Benefit Corporation (B-Corp), triple bottom line company with pioneering experience in sustainable manufacturing. We hope you'll spread the word if you like our product. For more information you can visit our website: http://www.eleekinc.com/tiles/ Thanks again for your interest.
...See More
Building a 'fake' chimney breast
Q
Comments (6)
Hi Emmie, My only tip would be to attach your custom-build structure to the wall, one way or the other, to avoid... tip-ping :) If I can picture what you intend to do correctly, you will need to anchor it to the wall. It doesn't involve structural changes necessarily, just a few screws into the wall studs. Other than that, make sure you use the right materials / thickness to support what you intend to display (ie, the shelf for the TV should be thicker than a shelf used for just 1 or 2 picture frames). Good luck! Building your own "furniture" is always fun and worth the effort! (at least that's what you have to convince yourself of :) ) Patrick
...See More
Landry room upstairs
Q
Comments (4)
It seems that the objections of noise can be addressed with sound proofing in the area, and that precautions can be taken to minimize the damage of a possible leak. Why not ask the architect how to address all the concerns and see how much it will cost? This way you are making an informed decision rather not doing it because others think it is crazy. We have one in our kitchen and to address the noise and vibration, we reinforced the floor with a small concrete slab and bought a very quiet model of washer and dryer. And, you can always install an easy shutoff valve to turn off the water if you aren't using the washer. Good luck, and having the washer where you want it is not crazy!
...See More
To put hob on kitchen island or not to put hob on kitchen island?
Q
Comments (28)
Hi amfork, I went ahead & put the hob on my island & am delighted I did. I find it really is so much nicer looking out at the kids/my husband & being able to chat to them while I prepare meals as opposed to facing the wall with my back turned on everyone. I put a 4 ring induction hob on the island & put a 5 ring gas hob on counter facing wall. I did this as I have a large extended family & we frequently have get togethers. It’s great for catering for big events. However, I use the 4 ring induction hob on a daily basis. Hope this helps! Best of luck with your project, Claire
...See More
Jenny
3 years ago
Hi, I have the same problem as the grey pipe always overflows and our sink unit flooded. There are instructions about how to adjust the pressure to reduce the dripping which worked the first time but hasn’t worked recently. We’ve resorted to putting a bowl underneath the grey overflow pipe and we empty it every few days. Not ideal! We might try adjusting the pressure again to see if that helps.
Poonam Tanna
Original Author
3 years ago
Thanks Jenny, it's kind of good but also annoying to hear that others have this issue too! You'd think after paying this much for a tap, it would have such a big flaw like that.

Our plumber is going to adjust the pressure and see if he can restructure the pipe to minimise the amount of leaking, as it seems a bit excessive right now.

Thanks!
kwg kwg
3 years ago
Don’t you both have a black spiral pipe that is attached to the grey attachment? If yes then it shouldn’t leak on to the floor? Anyway, hope you managed to sort it :-).
Adrian Gale
2 years ago
We had this issue after being installed for 6 years. It should leak whilst heating but stop afterwards. Worth ringing Quooker for support as they are usually very good and have even helped through weekends. When i say leak it was constant and the black pipe had become blocked with lime scale. They also sell a pressure regulator to be fitted before the drain to make sure incoming pressure is correct.

To check not just blocked there is a procedure on their website. Put something underneath as will get a surge of water and then rotate the red (grey on some models) knob anticlockwise until clicks. Do this a number of times and then see if clears any scale.
PRO
Cryptomaniac
2 years ago
last modified: 2 years ago
I feel you. I also used a Quooker tap, and initially, I noticed drops of water under the sink, which worried me. These water droplets are indeed specific to Quooker rabbits and, as the experts said, have the role of regulating the pressure. At first, used a larger plate under the sink to protect the furniture. After a while, things went back to normal, but still, to make sure, I bought an aluminum protection tray and placed it under the sink. Now, we call on the water damage restoration service when we have to change the water installations so as not to damage anything.
User
2 years ago
Do you? We call them taps
HU-301573038
last year
I have come onto the site to look at the problem of this leaking as I too am experiencing this. The leaks are more than just drips. It has practically ruined the Kitchen base unit in which the Quooker tank and plumbing is held. My unit panels have blown as a result.

If this is a known or something expected I think Quooker should be advising that some sort of drain/gully is required to take this water away safely.

When you spend so much on the tap alone, you expect not to have any issues, especially ones which cause damage to other parts of kitchen.

Is there a better solution than just putting a bowl under the sink and emptying out, regularly?
Daisy England
last year
I presume everything is tightly sealed?
HU-648407428
last year
Yes we regularly have pooling water on the floor of our kitchen cabinet…So frustrating it will eventually rot the cabinet
Daisy England
last year
I have a Qettle boiling water tap. It has been installed for several years now. I can highly recommend them. Not a drop of water in my unit and filters so easy to change.
Jonathan
last year
We had a similar problem with the Quooker at work. The engineer was called and it turns out the tap was fine - the issue was the original installation- basically the water pressure was too high- once it was turned down it the leak was resolved.
Sahida
10 months ago
Hi

we too have a Quooker which always drips and has overflowed frequently, as aoon as the full sink is emptied, the water comes out of Quooker black overfliw. This has ruined my brand new cabinners all wood expanded innthe base unit. Not happy at all

especially when the tap was over £1000

and i am very disappointed with the tap.

😢😡
Daisy England
10 months ago
As Jonathan said in his post above is the water pressure set too high?
HU-649838965
9 months ago
The leak is caused by the black corrugated pipe getting blocked where it enters your sink drain. Gently unscrew it from the tundish and suck then blow down the black tube to free the blockage.
HU-830442834
5 months ago
I had one fitted with my Kitchen in 2020 by Classic Homes in Barrow-in-Furness and it has leaked since they installed it.I have sent them pbotos band been to see them but all to no avail.This tap cost me £1000 and hasn,t worked without leaking out of the pressure relief vale.Short of calling out Quooker and spending at least another£200 +any parts it may need I am at a loss what to do.It seems that peoole nowadays can do jobs and just walk away with no responsibility.It,s a sad reflection on modern society.
HU-830442834
5 months ago
Hi Johathan

I had my kitchen installed in good faith.I now feel that if I have to bring the experts in to correct a fault that is not of my making I have every right to take thile firm.which installed it to the small claims court if it turns out it was installed incoirectly.
Jonathan
5 months ago
I refer you to my earlier point. Your failure to remedy this fault after three years is shocking. You should have a word with yourself for still moaning about it but doing nothing.

In the last three years you could have found out how to turn down the pressure yourself- it’s likely a valve under your sink. Or you could have phoned Quooker for free advice, or you could have asked your plumber to do it when you had your boiler serviced, or you could have asked an inexpensive handyman to turn down the pressure, or you could have booked a local plumber or you could have booked a Quooker engineer. Imagine- if you had done that in your two year warranty period any parts may have been free….. (although it sounds like it just needs either the pressure turning down or an overflow pipe clearing- so likely no parts required)

In any case you will have to have done something if you ever want to try a small claim because currently you don’t have a quantifiable claim- if you spend £100 resolving the problem you then have an amount you can claim- at the moment you don’t.

Ireland

Tailor my experience with cookies

Houzz uses cookies and similar technologies to personalise my experience, serve me relevant content, and improve Houzz products and services. By clicking ‘Accept’ I agree to this, as further described in the Houzz Cookie Policy. I can reject non-essential cookies by clicking ‘Manage Preferences’.

Does anyone have issues with their Quooker leaking?

Jonathan

Comments (20)

kwg kwg

Victoria

Related Discussions

Jenny

Poonam Tanna
Original Author

kwg kwg

Adrian Gale

Cryptomaniac

User

HU-301573038

Daisy England

HU-648407428

Daisy England

Jonathan

Sahida

Daisy England

HU-649838965

HU-830442834

HU-830442834

Jonathan

COMPANY

EXPLORE HOUZZ

CONNECT WITH US

Does anyone have issues with their Quooker leaking?

Comments (20)

Related Discussions

Poonam TannaOriginal Author

COMPANY

EXPLORE HOUZZ

CONNECT WITH US

Poonam Tanna
Original Author