Swing and slide door suppliers

6 years ago

We are about to start a project and would love to install swing and slide doors instead of bi folds. , the company we had in mind have had terrible reviews for both quality of product and customer service , and this has understandably put us off but we would still like this type of door and were wondering if anyone had experience of a reputable supplier Please ?

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Glen Bradshaw
Original Author

6 years ago

Just an update Nadeem , we have had a quite for the vistaline slide and turn doors which was near enough 10k for 4 panels, so we are travelling down to Norwich to the showroom to have a good look at the doors .

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Comments (35)

Nadeem Mohammed
6 years ago
I think I know who you are referring to. I am interested in that type too. Just spotted that ID Systems have something called the Vistaline Slide and Turn door.
https://www.idsystems.co.uk/files/3815/0598/5764/IDSystems-vistaline-slider-and-turn-door-brochure.pdf

If you go for it do let us know what you think as we are planning an extension...
Glen Bradshaw
Original Author
6 years ago
Thank you so much Nadeem for this information , we will definitely look into this company and let you know what we think.
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HU-979650106
5 years ago
Hi Glen

Did you decide to go for the vistaline system? I'm in the same position now

.... there are some very frightening reviews about!
Kathryn Eade
4 years ago
We are looking at the same system - any updates guys?
HU-209277437
4 years ago
Which company had the bad reviews? I would have privately sent you a message but didn’t think you can do that here
Simon Lee
3 years ago
Glen did you install the ID System doors and if so are you satisfied with them?
Kathryn Eade
3 years ago
I’ve just had the vistaline installed. I researched for years and although they’re pricey I have to say they’re worth every penny. Go a bespoke colour - it’s worth it - you’ll be delighted
HU-52127461
3 years ago
Hi - we are considering the same system, but as mentioned above, read some troubling reviews of IDSystems customer support.

@Kathryn Eade - do you have any further feedback? Any need to contact the customer service?

Thanks
Kathryn Eade
3 years ago
Ok so we had a problem with the install and ‘due to covid’ it was a long delay to get it fixed. But we did get it fixed (with a bit of ‘your builders broke the handle’ nonsense which wasn’t actually correct) and we made sure we got the extended warranty - you also need to keep a close eye on the detail during the design stage, but a good builder should be involved in that in any case. Just pay close attention - the product is still better than anything else we found. There just isn’t anyone else offering anything that’s as pleasing aesthetically as far as I know. You’re not taking a risk as such, but they’re not perfect. But who is 🤷‍♀️
HU-52127461
3 years ago
Thank you! The customer service just seems not as good as others. Reviews for IQ Glazing seem much better, but as you say the system seems really nice and unique.
Kathryn Eade
3 years ago
Good luck - here’s ours - love them and got them in bronze - let me know how I get on
Kathryn Eade
3 years ago
You even...
Mat Sherlock
2 years ago
Hey Kathryn, very interested to learn about your experience, these doors just look awesome, next gen bifold that leave bifolds standing. So now you've had them a while, and indeed through our Great British winter, any additional problems with weatherproofing for example?
Kathryn Eade
2 years ago
Not with weatherproofing - they’re triple glazed so warmer than our cavity walls. Had the same issue as we had previously with door getting stuck but they fixed much more quickly this time. Seems a couple of screws weren’t installed correctly in the frame so I think we’re all good now. One thing to note is this is a top running / load bearing system not bottom as many bifold as are, so in theory should have fewer issues. Despite 2 repairs I’d still recommend them over all else I’ve seen.
Mat Sherlock
2 years ago
Thanks for your prompt response Kathryn, glad to hear you're happy with them. I've submitted a request for a quote lets see what they come back with…. guess I'd pay a bit more than bifolds for the extra benefits they bring.
Mat Sherlock
2 years ago
Plus I think you still have to call out the bifold guys when you have them installed. looking at the practicality of the size of the opening, the complexity of the mechanism, its likely to take some tuning or adjustment to get it right. How far from the company are you? I'm down in Essex, so its a bit of a trek for them, and even more for them to come back and fix issues….
Kathryn Eade
2 years ago
I’m south London - they’re based in Norwich. The 2 guys that do repairs (the only ones who know how to apparently, hence the sometimes slow response to repair) were off to Guernsey after mine! We did have other glass installed by them so I did haggle on price quite a bit - so u may get their initial price down - also consider whether u really need the trickle vent - they’re ugly, cost more and in our case the ventilation was good enough in the space without them. We also didn’t go for the external handle - apparently they now have a panel you enter a security code into if you want to get in from outside. All extra, as is going for a bespoke colour. As these are our garden doors we only need to be able to lock from the inside so we kept extras to a minimum. Colour was worth it though! Good luck!
Mat Sherlock
2 years ago
Happy days, thanks for the info. We're also looking for a bay window to match so hopefully there is opportunity to barter…. don't ask, don't get, right? Appreciate the help Kathryn. Mat
Meg Bailey
2 years ago
Hi Kathryn, love the look of these doors- how much did they cost? What other companies did you look at? Thanks!
Kathryn Eade
2 years ago
Hi Meg - we looked at Frameless Glass Curtains (FGC), Sunseeker and a few others which I can't recall. We went off the frameless (FGC more pricey than the ID Systems Vistaline) - decided the low profile frame would age better and they matched the broze colour I wanted for the frame. Cost was over £10k + VAT but as they put so much glass into the roof of our proerty I bargained them down. We really love them. Much better than bifolds and safer to operate (not getting fingers jammed in hinges). Good luck
Jacci Phillips
2 years ago
Can anyone tell me details for the company in Norwich please - that's near me & I'm looking for 2 sets of external doors. Thanks
Kathryn Eade
2 years ago
ID Systems
Jacci Phillips
2 years ago
thank you so much Kathryn

ive been researching for some time & to now havr only found companies that all appear to be connectef with nk showrooms. We’ll be booking an appointment at the Norwich store asap.
Kathryn Eade
2 years ago
Good luck! We looked at their installed display in London. You definitely need to have a play with them
gemmilln
2 years ago
I know that you might be able to get swing and slide doors on doubleglazingontheweb.co.uk - you can find installers through there and compare them so it's usually quite cheap, hopefully a good backup option!
Jacci Phillips
2 years ago
Thanks Kathryn. We're booked in to view later today!
Jacci Phillips
2 years ago
Gutted - went to view the alu doors but the rep didn't recommend them to us because they will need to be set into the green oak of our barn which may move/give & then the doors won't fit. They'd sell them to us but we'd have to sign a disclaimer for the movement. When we're talking about £15k of doors/glass this didn't seem the sensible decision so head over heart & back to the drawing board.
Kathryn Eade
2 years ago
Sorry to hear that! Yes you would need steel frames for sure. Hope you find something that works for you. Good luck
Perimeos
2 years ago
Hey Glen Bradshaw,

Don't forget to consider shading for your doors! Standard wall/ceiling mounted roller blinds don't aren't compatible with swing n slide doors unless you were to recess them in a concealed blind box system.

Check out our website or give us a call If you want to know more....

www.perimeos.com
HU-289904866
2 years ago
Hello everyone...this is SO very helpful - and thanks Kathryn for all your advice! We're going through the exact same routine for slide & tilt doors - and needs some other windows too. Our shortlist is Sunseekers or IDsystems. We are edging towards IDS, as they can offer the doors AND all other glazing we need - whereas SS only offer the doors (and also saw a few dodgy reviews for them too). IDS are few grand pricier. However your experience makes me feel they may be worth the extra. May I ask you, Kathryn, how much more glazing did you have (re negotiating price down), and what size are your (beautiful!) doors - are they 950mm panels? How much more did you pay for the special colour? THANKS so much,!
Kathryn Eade
2 years ago
Off the top of my head we paid around £300 ish for the colour. We wanted it to look like natural bronze and love the result. They can send samples to u. We had 2 very large roof lights in the kitchen (as big as they could go on a 3 panel roof light plus one 2 panel roof light) plus one slanted piece to go over our side return doors so we didn’t have to cut the door and window aperture down. We also put a large skylight over our shower in the top floor of the house. If u DM me I can share our plans (on hols so don’t have them to hand right now) - I can tell u we marched the height and width they can do on the doors - we have 4 panels. Hope that helps!
Kathryn Eade
2 years ago
Maxed the height not marched!
HU-289904866
2 years ago
Thanks a million Kathryn, this is so brilliant. yes I'd love to share plans...er, how do I DM you from here? Happy Holidays, speak soon. (we're seeing IDS tomorrow at the London centre!), warmly, Amanda
HU-604945103
last year
Hope okay to join this conversation. We’re about to order a run of 3 slide and turn doors for a 3300mm opening. Wer We’re not keen on the internal blinds operated by pulling an external cord attached to each of the panels. Has anyone had these? Do they work ok? What do you think of the appearance? If you’ve gone for a different system please would you let us know what it is, and how it’s worked out? Thank you.

Swing and slide door suppliers

Glen BradshawOriginal Author

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Glen BradshawOriginal Author

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Glen Bradshaw
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